Frequently Asked Questions
I am a customer who was registered in Meridian, the previous Learning Management System (LMS). How do I register with Learning@Sitecore and access my enrollments?
Welcome! In order for all your account data to transfer correctly into your new Learning@Sitecore account, you will need to do the following:
- Register for an account on Learning@Sitecore using the same email address that you used for your Meridian account. If you do not register with the same email address, you will not be able to access your enrollment history.
- Once that account has been registered with Learning@Sitecore and the email addresses match, all your active enrollments will be available on your Learner Dashboard.
- If you were enrolled in an eCourse after November 2019, your enrollment has been mapped to the corresponding Product Solution and you will have access to that entire Product Solution for four months.
I enrolled in Sitecore® Platform Essentials for Developers 9.0 or Sitecore® Experience Solution 9 Developer Certification Exam on or after March 20, 2020. How do I access the exam?
If you enrolled in Sitecore® Platform Essentials for Developers 9.0 or Sitecore® Experience Solution 9 Developer Certification Exam on or after March 20, 2020, your exam enrollment has been carried into Learning@Sitecore and is accessible via your Learner Dashboard. If you enrolled prior to March 20, 2020, you should have received a message upon your enrollment containing the information needed to access your exam.
How can I make sure my Certifications transferred correctly?
If you have not done so already, please update your Webassessor account to reflect the email address associated with your Learning@Sitecore account. They must match in order for your Certification to display properly in our systems.
What’s up with this new learning format?
If you have any additional questions or concerns, please contact us at firstname.lastname@example.org.